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Added On: October 29th, 2009 |
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Good evening, I just wanted to take the opportunity to thank you for making my day. Let me explain on 10/4 I ordered the Sisters By Heart Demdaco Willow Tree Figurine from a store I frequent quite a bit as they didn't have it in the store. I needed it by 10/28 the latest as it was for my friend at work who is retiring 10/30. So they told me it would be in by that time. I had called just before I ordered from your company on 10/21 and they told me it would not be in. So I looked online and found you, what a God send. You had what I needed and it came today, just in time for to give it to my friend. THANK YOU THANK YOU. She is going to love it and cry (happy tears) like I did.
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Added On: October 29th, 2009 |
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Amazing service, the bead has arrived even before the expected available date.
Thank you
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Added On: October 29th, 2009 |
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Dear Leslie Ann.
Just a quick note to let you know I received the goods I ordered on the 29th October - in perfect order. Thank you for your speedy and efficient service.
Kind regards,
Maureen
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Added On: October 28th, 2009 |
| Posted By: Frenchie in the Beautiful
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As usual, your service is beyond outstanding. In the past, Cherry Lane made every effort to be gracious in taking my order. The turnaround time was lightning fast! This time, I had a very special request and Cherry Lane was a "class act" in keeping me informed every step of the way. My request? To hold the shipment of my order until all twelve of the Snowbabies ornaments in the Twelve Days of Christmas set could be sent together. Thank you for accommodating me on this request. The entire set arrived yesterday and was received in perfect condition. Cherry Lane evokes memories of more pleasant times, when shopping was a joy, people were honored to be of service and took pride in their work. Thank you for going the extra mile to make my life easier. You've earned my loyalty!
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Added On: October 26th, 2009 |
| Posted By: Katherine Foster
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To everyone at Cherrylane - THANK YOU. I have been a fan of Jim Shore since I first saw him on QVC years ago. I am fascinated by the way he never had any training and yet his work is beautiful.
I only recently ordered the "Police Officer" and just received it today. It is beautiful and I am planning to give it to my husband for Christmas. The whole process took less than one week and I would gladly order from you again.
Thank you for having such a nice assortment of items to choose from.
Thank You Again,
Katherine Foster
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Added On: October 22nd, 2009 |
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Your service is the best. I ordered an ameribag on-line on the 13th & received it today the 17th. It's perfect! Thankyou, I will no doubt order from you again. Joan
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Added On: October 22nd, 2009 |
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Hello Mike,
In the past and during the last 2 weeks I have been dealing with your employee Val Valgardson regarding the purchase of Precious Moment figurines for my boss. I wish to let you know that working with Val has been a very pleasant and enjoyable experience. She was very knowledgeable, patient and pleasant too work with while dealing with all my tribulations of obtaining information for my employer. We feel you have a valuable employee in Val and my employer will most certainly be returning to your organization for his future purchases in add to his wife’s collection.
Best regards
Filomena
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Added On: October 22nd, 2009 |
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Received my recent purchase from Cherry Lane. I couldn't be happier. The items were as described, the packing was perfect, the prices were great and free freight certainly helped in this economy.
Thank you for the wonderful service! I am definitely going to be purchasing from you in the future. Wonderful company to deal with.
Sharon
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Added On: October 22nd, 2009 |
| Posted By: Mary
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Thank you for delivering on your promise of quality service.
Ordering from an 'unknown to me' website was risky -- akin to sending FTD flowers -
you simply do not know what the final package will be.
Phew! Kudos to your customer service and shipping/handling centers.
My friend received her gift Friday and loves her new witch hat charm.
She raved that your packaging rivaled that of Tiffany's.
Just wanted you to know that your impressive care was noticed and is greatly appreciated.
Color me a satisfied customer and add me to your retained shopper list.
Thanks for helping make this little Halloween surprise extra special.
Mary Lynn
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Added On: October 22nd, 2009 |
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Hello,
Once more I must congratulate you on your being so professional and efficient. The packaging is excellent and so are the informative emails concerning the sending of the parcels. Believe me when I say that it's not easy to find such a reliable internet store. Thanks once more
Regards from the Mediterranean
Rubén
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